Intern - Digital Channels

Descrizione del lavoro:

Intern - Digital Channels

Country: United States of America

Overview
As a Summer Inter in Digital Channels area, you will engage in a series of hands-on projects aimed at enhancing client applications and digital service solutions. These projects focus on migration strategies, operational improvements, product development, and client experience optimization.
Find bellow a list of key projects examples that can be part of your activities during the summer experience in BSI

Key Projects
Client Channel Optimization - Medea Digital
Objective:
Collaborate with your backend team, data analytics and architecture to enhance channel availability and response times for clients.
Activities:
Identify bottlenecks in current processes and data and develop strategies to improve data availability, service delivery and client satisfaction.

Key Project
EAM and FO Advisory Tool Improvement
Objective:
Analyze the existing advisory tool used for external asset management and family office services.
Activities:
Review current functionalities and user feedback to suggest a tool improvement that aligns with client needs and market trends.

Key Project
CIAM Upgrade Implementation Plan
Objective:
Lead and support a team in developing a comprehensive plan to migrate clients and upgrade the current CIAM (Customer Identity and Access Management) solution in digital channels
Activities:
Analyze existing systems, identify upgrade requirements, and outline migration steps to ensure a seamless transition

Key Project
Operating Model Review
Objective:
Evaluate the current operating model and development cycle for digital channels.
Activities:
Conduct a thorough assessment of processes and workflows, followed by proposing enhancements to improve efficiency and effectiveness

Learning Outcomes
- Gain practical experience in systems engineering principles.
- Develop project management and teamwork skills.
- Enhance analytical and problem-solving abilities in real-world scenarios.
- Contribute to meaningful improvements in client-facing technologies and services

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location