Platform Operations Intern

Descrizione del lavoro:

At (COMPANY NAME), we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, (COMPANY NAME)'s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As Platform Operations Intern you will have an opportunity to dig deeper into the complex world of mobile services, by learning how we connect our platform with operators and clients, how (COMPANY NAME) infrastructure works from setting it up, customizing it and monitoring quality and profitability.
You will start at the beginning learning how the business works, what is needed for our service to be running and how all is achieved. Then you will deep dive into technical expertise learning how we monitor transactions and system, how we ensure technical solutions cover regulatory demands and restrictions and how we combine expertise of multiple teams to establish interconnectivity of clients and partners.

Key Responsibilities:
* You will solve challenges for our clients (by designing and implement business and technical solutions)
* Industry experts with years of domain knowledge will be there to help you learn and grow
* You will learn about business processes and how cross-departmental cooperation is built
* You will learn about (COMPANY NAME)'s communication platform and advanced technical platform settings
* You will learn about technical and business side of products and services 
* You will work with big amount of data to make decisions
* You will learn about cooperation with telco partners worldwide  
* You will be working with various tools (internal and external)

More about you:
* Currently pursuing a master's degree at a technical or business faculty
* You aim to be an engineer who understands both technical and business sides of IT solutions
* You are proficient in English
* Able to work in Zagreb, 40 hours per week
* You have a wide range of IT interests (e.g. knowledge of querying languages, programming logic and computer networks)
* You know that being supportive is a mindset; it's in your true nature to be equally supportive to both your clients and your colleagues
* You are not afraid to dig deeper and use your analytic approach to solve technical problems
* You are available to start work on October 7th, 2024.
* You hold valid student rights from "Studentski Centar" throughout the entire internship period (6 months).

What you can expect:
* Orientation week with all interns and a personalized onboarding plan.
* Mentor and team support.
* Being a part of a growing company in a growing industry - we challenge you not to grow!
* Work with people from all over the world. We put the "global" in globalization.
* Possibility to stay on after the internship, depending on your performance and business needs.

(COMPANY NAME) employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why (COMPANY NAME) is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity