Business Support Agent with English (KONE Business Services)

Descrizione del lavoro:

Our Bratislava based Sell to Cash team is looking for a Business Support Agent to support KONE branches.

What will be your role?
In this role you will play a pivotal part in ensuring seamless execution of billing processes and data administration.
Your main responsibilities will include:
* Validate and enter data to SAP and Salesforce
* Communicate via email and phone with customers and colleagues in respective country
* Collaborate effectively with your team
* Embrace the principles of LEAN in a continuous improvement culture

Your skills and qualifications:
* Strong customer service mindset with excellent interpersonal and communication skills
* Attention to detail and affinity for working with data
* Enthusiasm to seek improvements and share ideas
* Collaborative and adaptable in a fast-paced international environment
* Aspiration to learn and develop
* Team player with ability to work autonomously
* Fluent in English (min.B2 level)
* Familiar with MS Office, with a focus on Excel

What KONE has to offer?
* We value your authentic self
* Diversity, equality and inclusion is embedded in our strategy and values
* Collaborative, creative and supportive work environment
* We are passionate about safety, quality and innovation

Some of our many benefits include:
* Opportunities to learn and grow
* Language courses contribution
* Yearly performance bonus
* Performance Awards
* Extra vacation days
* Team events
* Multisport card
* Hybrid way of work

Salary
From 1 300 EUR/month; Our final offer will be based on your experience and qualifications

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers