Guest Service Agent ( Reception )

Descrizione del lavoro:

Company Description

Join us at (COMPANY NAME), where life pulses with passion!​
As a pioneer in the art of responsible hospitality, the (COMPANY NAME) Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

Guest Service / Reception Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Employee benefit card offering discounted rates at (COMPANY NAME) worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities,
What you will be doing:
Greet, check in, respond to requests and settle accounts while providing exceptional service
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Qualifications

Your experience and skills include:
Service-focused personality is essential
Experience at Front Office Dept ( Work or Internship Program )
Good English and Communication
Fresh Graduate are welcome to apply

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus