Store Manager - Brussels

Descrizione del lavoro:

We are looking for a Store Manager to lead and develop our boutique in Brussels. In this role you are responsible for the management, coordination of the team and the sales development in accordance with our guidelines. You ensure an excellent client experience together with high & qualitative sales. You represent the style and the image of Christian Dior.

Your main role is:
* Increase sales
Optimise sales by attracting and recruiting new customers, public relations, customer service, customer loyalty
Develop and maintain a qualitative customer network, being an ambassador of the brand, coordinating in-store events and participating to local events outside the boutique
Closely monitor sales reports and merchandise needs in order to ensure proper stock levels
Oversee the execution of window displays and maintain high standards for in-store merchandising

* Team Management
Ensure a strong presence on the shop floor to be a role model and support the team
Focus on people development: manage, coach and train the sales staff
Optimise the staff competencies to lead the business growth
Develop the management team of the boutique for every product category

* Store management
Drive the activity using KPI's in order to reach the boutique targets
Closely work with Retail Manager on sales, events, trunk-shows and team management
Provide regular reports & analysis to take initiatives to increase the business

Close collaboration with Finance, buying teams, CRM, Visual Merchandising, HR and Training to ensure Boutique development
Oversee boutique operation activities
Liaise with Christian Dior Store manager in Oslo and leverage the relationship for more efficiency