Operations Analyst Summer Intern Programme 2025 Glasgow

Description du poste:

Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 8-10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career.

Why the Operation Summer Internship?
As a summer analyst, you'll spend the summer with our team, building a solid foundation in Operations and helping the Group deliver our strategy - in the right way. You'll join either our Global Markets Operations group or our Cards and Payments team. During your internship, you may:

* perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies
* monitor real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems
* work on incident, problem and change management issues to improve services across the bank
* support continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes
* provide support for cleared derivatives, performing perform daily reconciliation of related fees
undertake a range of complex customer and product related processing activities.

Operations at (COMPANY NAME)
Millions of people, businesses and corporations across the globe rely on (COMPANY NAME). From helping people buy their first homes to enabling companies to grow; from the day-to-day personal finances that make life possible to the massive investments that help whole economies thrive, (COMPANY NAME) is there. Every minute of every day. And none of this can happen without the smooth-running, ever improving systems behind the scenes. Payments need to be processed. Credit card systems need to be maintained. Trades, equity transactions, debt financing - all of these must be verified and swiftly processed.

What we are looking for:
To be considered for this programme, you must currently be pursuing an undergraduate degree with anticipated graduation year 2026.

Ideally, you would also have:
Good communication skills and happy talking to anyone - turning complex data into easily understood insights, a customer-driven attitude and an ability to quickly adapt to change and learn new technologies.

Working in Glasgow
(COMPANY NAME) Glasgow is at the heart of our business in Scotland, and a site of strategic importance. We have been in Scotland for 250 years, and our significance has never been as important as it is today: we're recognised as a centre of excellence.
It's the focus for a national team of 2,500 people that offers the latest technology and a superb working environment
The vibrant and buzzing city of Glasgow offers endless opportunities to enjoy life outside the office. From major exhibitions to festivals, you'll find the best of culture, food, sport, art and entertainment.

It is the policy of (COMPANY NAME) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
Purpose of the role
To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.

Accountabilities
· Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
· Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
· Address incident, problem and change management issues to improve services across the bank.
· Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes.
· Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities.
· Participation in training and development programs to enhance skills and knowledge.

Analyst Expectations
· Will have an impact on the work of related teams within the area.
· Partner with other functions and business areas.
· Takes responsibility for end results of a team's operational processing and activities.
· Escalate breaches of policies / procedure appropriately.
· Take responsibility for embedding new policies / procedures adopted due to risk mitigation.
· Advise and influence decision making within own area of expertise.
· Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation, and codes of conduct.
· Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services, and processes within the function.
· Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
· Make evaluative judgements based on the analysis of factual information, paying attention to detail.
· Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
· Guide and persuade team members and communicate complex / sensitive information.
· Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the (COMPANY NAME) Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the (COMPANY NAME) Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

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