Client Onboarding Associate

Description du poste:

We're seeking a future team member to join our Client Onboarding function! As a Client Onboarding Associate, you'll be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.

Responsibilities:

* Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
* Manage the AML CDD portion of commercial business loan origination /Business Banking account set up.
* Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight.
* Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
* Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.

Requirements:

* Experience working in the financial service sector (ideally in commercial lending or banking).
* Working knowledge of unpacking complex corporate structures with connections to non-transparent jurisdictions.
* Good understanding and experience of AML/KYC, CDD/EDD.
* Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail.
* Strong interpersonal and exemplary communication skills (written as well as verbal).
* Enjoys working in a team environment.
* Can prioritise and manage workflows and multi-task.
* Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
* Desire to go the extra mile to delight our customers.
* Advanced excel knowledge.
* Working knowledge of AEOI & FSCS requirements.
* Experience working with private equity / real estate investment vehicles.
* Ability to understand financial statements.

Benefits & Perks:

* Equity. We want people to have a stake in the business so that all our interests are aligned.
* 25 days holiday
* Personalized benefits - opt-in to what matters to you
* Subsidised Private Medical Insurance with Bupa
* Enhanced maternity and paternity leave
* Wellbeing and social events
* Support causes that matter to you - Volunteering time off
* Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)