Key Account Manager

Description du poste:

Are you interested in career opportunity in sales and key account management? Would you like to join the dynamic team of L'Oréal Professional Products Division and contribute to boosting the growth of our brands?
JOIN OUR E-COMMERCE & RETAIL TEAM!
Our E-Commerce / Retail team has a mission of creating value to PPD and increasing our market share by seizing opportunities in E-commerce / Retail to maximise recruitment of new consumers to PPD brands.

As a O+O Key Account Manager, you will:
* Manage the commercial relationships and business growth of selected key clients portfolio, being their single main point of contact
* Identify trends and opportunities for business growth O+O and implement action plans
* Develop business plans, set goals and KPIs (sell out & turnover, MS, SIT) for each partner by channel
* Prepare and execute, in collaboration with Channel Manager and brands, activation plan for clients (O+O) with the goal to boost Sell Out
* Maximise efficiency of customer investments (media, sampling, promo, other active investments)
* Supports account growth online by continuous site optimisation and UX/UY improvements to maximise conversions
* Potentialise specific sales events, starify our brands and improve sales performance
* Analyse and interpret clients´data to follow up performance of activations, to identify business opportunities
* Prepare and present reports on account performance, market insighits, client's challenges to internal stakeholders.
* Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
* Assure client´s sustainable growth using relevant trade terms, compliant with PPD trade policy
* Lead and negotiates annual agreements with partners, covering their business channels (O+O)
* Collaborate across Teams to drive best-in class and customer-centric activation plans
* Contribute to european ecom PPD community with best practices and insight sharing

You are an ideal candidate if you have / are:
* University degree, min. 2 years of sales experience (preferably in FMCG, E-commerce, category management, KAM accounts).
* Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
* Effective Communication (written and verbal): Clearly articulating complex information, presenting proposals, and addressing client concerns in a professional and persuasive manner.
* Building Strong Client Relationships: Developing rapport, trust, and open communication channels with key decision-makers at the client's organization.
* Collaboration and Teamwork: Working effectively with internal teams (marketing, supply chain, etc.) to ensure seamless execution of e-commerce strategies.
* Strong Sales & Negotiation Skills.
* Data Analysis & Interpretation skills
* E-commerce Expertise.
* Growth mindset & Adaptability & Learning Agility.
* Speak fluent English (can hold business meetings)

We offer:

* Great opportunity to develop your career in a successful international company
* Possibility to learn and grow
* Individual training plan
* Competitive salary, profit sharing
* 25 days of vacation, 3 sick days
* Meal vouchers, Multisport Card, Benefit Card
* Mobile phone, notebook
* Pension contribution
* Company's car to personal use
* Discounts on all company's products

If you are passionate about business and sales management, you have a business mindset, you are willing to quickly grow your career, send us your CV still today, we are looking forward to talking to you