Technology Specialist Business Applications - Customer Experience

Description du poste:

The reinvention of business processes is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

You will manage functional business process and technical workload within the Microsoft Business Applications enterprise sales organization working with our most important customers. You play a key role in the total sales cycle by helping them with their end-to-end business transformation needs through envisioning, designing and demonstrating solutions mapped to business value within the area of your workload expertise. Executing with excellence you will collaborate across the sales opportunity journey with the Business Applications sales team, Microsoft partners, other Technical Specialists and our Customer Success team. You will additionally assist the Microsoft Business Applications Sales Executive in identifying, driving and successfully landing pipeline and customer solutions for your assigned category.

As a Technology Specialist - Business Applications you will specialize in the category Customer Experience.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Workload and Business Process
* Achieve technical workload expertise for your assigned category of Business Applications products.
* Exemplify finance business process depth to accelerate opportunity results.
Business Value-led Presales
* Participate in discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
* Leverage workload expertise to build effective customer-centric solution assessments and designs based on business value and deliver compelling presentations to improve win rates.
Strategic Proactive Seller
* Maximize deal execution through the customer journey as a strategic, proactive seller to meet/exceed category revenue targets.
* Team with Business Applications - Sales Executives to uncover, identify and engage opportunities to drive category performance.
* Build positive Business Decision Maker (BDM)/CxO connections/engagements across category-specific roles with business value alignment by targeted personas.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

Profil requis du candidat:

Required Qualifications
* Technical pre-sales or technical consulting experience AND Bachelor's Degree in Computer Science, Information Technology, or related field
o OR equivalent experience.
* Proven technical knowledge of the Microsoft Dynamics 365 or comparable enterprise scale customer experience solutions.
* Applicable workload/line of business expertise with one or more of the following: technical and business process presales, post-sales consulting or relevant company/customer IT application implementation or management
* Extensive experience in driving and designing a solution strategy as part of the overall opportunity lifecycle
Additional Qualifications
* Experience in identifying, driving and successfully landing pipeline and customer solutions in collaboration with sales leaders and team members
* Extensive collaboration capabilities with technical pursuit teams designing cloud-based customer solutions
* Success working with customers/stakeholders in presales or consulting engagements related to business applications workloads
* Proven success demonstrating differentiated solution value and competitive advantage
* Delivering customer-facing technical workload demonstrations to enterprise decision makers
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work