Software Engineer for Chatbot Team

Description du poste:

Bring out your best

(COMPANY NAME) innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, (COMPANY NAME) has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At (COMPANY NAME), you can bring out your best.

The development center of (COMPANY NAME) in Bulgaria plays a key role in the defining and developing of the (COMPANY NAME) Business Technology Platform. With its more than 1400 professionals, (COMPANY NAME) Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of (COMPANY NAME) products and has recently welcomed new teams focusing on business applications. For its 24-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

ABOUT US

CPIT Product, Data and Technology organization has the purpose to "Deliver and Run the Intelligent Enterprise". CPIT is (COMPANY NAME)'s technology backbone and most compelling reference customer, and as such, we influence (COMPANY NAME) product development and strategy, with our customer experience at heart. To support the updated (COMPANY NAME) AI Strategy and the company vision on Generative AI, we need to strengthen our team to accelerate delivery of Data & AI Cloud Solutions.

THE ROLE

We are seeking for a skilled Software Engineer with strong technical skills to join our team. The ideal candidate will be responsible for developing and maintaining GenAI solutions, leveraging the latest technologies and tools such as Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) and Artificial Intelligence (AI). You will collaborate with cross-functional teams to ensure our products and landscape are robust, scalable, and efficient. This role requires expertise in Python, software engineering, CI/CD tools, cloud development, and various data platforms. You will work closely with data scientists, software engineers, architects and other stakeholders to create solutions that meet our business needs. Your role will also involve ensuring the integration and deployment of these software products within our cloud infrastructure.

WHAT YOU'LL DO

* Create and sustain GenAI digital assistants using LLMs and RAG.

* Work with data scientists, software architects, and engineers to design and implement digital assistant functionalities.

* Focus on scalability, reliability, and performance of digital assistant applications.

* Implement automated deployment and monitoring processes for digital assistants using CI/CD tools, preferably Jenkins.

* Enhance digital assistant workflows to improve efficiency and user experience, utilizing Handlebars and SpEL for dynamic content rendering and prompt engineering techniques for better responses.

* Keep abreast of the latest developments in AI, LLMs, and software development.

* Integrate digital assistants with cloud platforms.

* Work with data platforms such as Databricks, ADLS, and Apache Spark for efficient data management and processing.

* Use YAML for effective configuration management of digital assistant applications.

WHAT YOU'LL BRING

* Master's degree in computer science, data science, engineering, or a related field.

* Strong proficiency in Python and extensive experience in software engineering.

* Expertise with CI/CD tools, preferably Jenkins.

* Experience in cloud development, with a preference for (COMPANY NAME) Business Technology Platform (BTP).

* Experience with Databricks and Azure Data Lake Storage (ADLS).

* Familiarity with Apache Spark for large-scale data processing.

* Skills in Handlebars and Spring Expression Language (SpEL).

* Experience in prompt engineering with large language models (LLMs).

* Strong understanding of AI and machine learning concepts, with proficiency in YAML for configuration management.

Bring out your best

(COMPANY NAME) innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, (COMPANY NAME) has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At (COMPANY NAME), you can bring out your best.

We win with inclusion

(COMPANY NAME)'s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At (COMPANY NAME), we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

(COMPANY NAME) is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with (COMPANY NAME) and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@(COMPANY NAME).com

For (COMPANY NAME) employees: Only permanent roles are eligible for the (COMPANY NAME) Employee Referral Program, according to the eligibility rules set in the (COMPANY NAME) Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 394293 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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Requisition ID: 394293

Posted Date: Aug 19, 2024

Work Area: Information Technology

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 10%

Location:
Sofia, BG, 1407 Sofia, BG, 1407