Internship - Service Desk Operations Intern (July 2024 to February 2025)

Descripción del puesto:

Company Description

(COMPANY NAME) is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Responsibilities

We are looking for interns that can fulfill their internship within the time period.

Responsibilities

Assist with redevelopment content

* Revise and update user guides
* Change presentation method/platform that resonables most with learners
* Update FAQs

Evaluate and acces Software Asset Maturity

* Discover and analyse software usage
* Apply technology in sharing of data
* Present data to support decision making processes

Assist to build an unified platform

* Collate essential services
* Analyse and Standardise collection of disparate data

Requirements

* Preferably with Screen recording experience or technical writing skills
* Data analysis knowledge
* Web base design and basic programming skills
* Candidate must be currently enrolled at a local educational institution
* The internship is recognized as part of the school's official curriculum
* Successful applicants must commit to at least a 3-month internship during the period from May 2024 - February 2025

Qualifications

OTHER INFORMATION