German Speaking Customer Service Advisors - Banking Sector

Descripción del puesto:

German Speaking Customer Service Advisors - Banking Sector - Remote
Remote in Greece
Salary: EUR1250 gross per month + up to 10% performance bonus + EUR100 per month UP Hellas + private medical insurance
Our client, a prominent financial institution, is seeking German-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely.
Key Responsibilities:
* Provide high-quality customer support to German-speaking clients of the bank.
* Assist with inquiries related to banking services, accounts, transactions, and product offerings.
* Handle complaints and resolve issues efficiently and professionally.
* Maintain accurate records of customer interactions in the company's CRM system.
* Adhere to company guidelines, ensuring compliance with banking regulations.
Requirements:
* Language Proficiency:
* German: C1 level minimum
* English: B1 level minimum
* Excellent communication and problem-solving skills.
* Customer service experience is a plus but not required.
Work Conditions:
* Hours: 24/7 rota based
* Location:
* Work from the office in Athens (relocation assistance available).
* Remote work option anywhere within Greece.
Benefits:
* Salary: EUR1250 gross per month.
* Performance Bonus: Up to 10%.
* Other Perks:
* EUR100 monthly UP Hellas (meal card or related benefit).
* Private medical insurance.
This role provides the flexibility to work remotely while enjoying the opportunity to develop a career in the banking sector