VIE in customer support management (d/f/m)

Descripción del puesto:

Job Description:
In order to support customer support, (COMPANY NAME) Helicopters is looking for a

VIE in customer support management (d/f/m)

You are a highly motivated graduate and want to get to know the work of a customer support manager? Then apply now! We look forward to you supporting us in the field of customer support for the NH90 program as a Volunteer for International Experience.
* Location: Donauwörth in Germany
* Start: 01.03.2025
* Duration: 24 months

Definition VIE

The Volunteer for International Experience (VIE) program is an international program sponsored by the French Ministry of Economy, Finance and Employment, open to (COMPANY NAME) to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function. We are looking for highly motivated graduates aged 18 to 28 years, who are citizens of the European Union (all E.U. nationals, plus Norway, Iceland and Liechtenstein). Candidates meeting these criteria and interested in a VIE, please register before your 28th birthday on the website www.civiweb.com. For graduates who would be interested in a career with (COMPANY NAME), this could be the start of a rewarding future in a dynamic and forward-thinking sector.

Your location

At our Donauwörth site, located on the banks of the river Danube, we develop and produce helicopters from the initial idea to the airworthy product. Watch them take off and touch down on our own on-site test airfield.

Your benefits

* Work-life balance with a 35-hour week (flexitime)
* Traveling overseas or within Germany (team meetings / events, exchange with the multi functional teams) is possible after consultation and agreement from the department
* International environment with the opportunity to network globally
* Work with modern/diversified technologies
* At (COMPANY NAME), we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings
* Opportunity to participate in the Generation (COMPANY NAME) Community to expand your own network

Your tasks and responsibilities

* The management of some offers and the deployment of some technicians at Customer facility for repair activities
* The tracking of some contractual milestones
* The lead & the deployment of some corrective measures aiming to further strengthen Customer centricity.

Desired skills and qualifications

* University degree in the area of engineering, business or an equivalent field of study.
* First practical experience in the field of Aeronautic business is desirable.
* Knowledge of business contract and project management will be a plus.
* Motivated to challenge the status quo.
* Customer oriented.
* Advanced level of English, Intermediate level of German would be beneficial.

Please upload the following documents: cover letter, CV, relevant transcripts, letters of reference.

Not a 100% match? No worries! (COMPANY NAME) supports your personal growth.

Take your career to a new level and apply now online.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:(COMPANY NAME) HELICOPTERS DEUTSCHLAND GmbH

Employment Type:VIE, VISC
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Experience Level:Entry Level

Job Family:Customer Account and Service Management

By submitting your CV or application you are consenting to (COMPANY NAME) using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by (COMPANY NAME).
(COMPANY NAME) is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
(COMPANY NAME) is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of (COMPANY NAME) to do so should be reported to emsom@(COMPANY NAME).com.

At (COMPANY NAME), we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking