Expected Nature & Purpose of Relationship (ENPR)/ Account Activity Review (AAR) Change and Transformation Lead

Job Description:

Position Overview

Job Title Expected Nature & Purpose of Relationship/ Account Activity Review (ENPR/AAR) Change and Transformation Lead
Location Birmingham
Corporate Title Assistant Vice President

The Corporate Bank (CB) Know Your Client (KYC) Business Execution Team is responsible for coordinating KYC activities across the CB businesses and regions. Establishing a client's ENPR and performing an AAR are key parts of the Bank's Anti-Money Laundering and KYC frameworks.

You will be a Change Agent, supporting delivery of ENPR/AAR technical solutions, including coordinating User Acceptance Testing, Training and Key Operating Procedure (KOP) development/maintenance, and Go-live Communications. Supporting the coordination of ENPR and AAR attestations for CB with a focus on completeness, timeliness and quality criteria.

What we'll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:
* Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
* Competitive salary and non-contributory pension
* 30 days' holiday plus bank holidays, with the option to purchase additional days
* Life Assurance and Private Healthcare for you and your family
* A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
* The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year

Your key responsibilities
* Facing off to senior stakeholders in regulatory and change forums on behalf of CB KYC
* Delegation/management of staff to assist with change deliverables
* Manage queries related to ENPR/AAR, acting as an escalation point for Account Client Owners (ACOs), Product Specialists, and Outreach whilst establishing and maintaining close partnerships with KYC Officers and ACOs globally
* Development/maintenance of KOPs and Go-live Communications
* Coordinate with Business stakeholders to collect Business Requirements for key pain points and potential enhancement requests create Business Requirements Documents and support/ drive the project management aspect alongside other teams

Your skills and experience
* Project Management Office (PMO) with significant experience coordinating change and transformation, preferably a regulatory/KYC background
* Ability to drive change independently and influence senior stakeholders with a focus on best servicing the business
* Experience in Banks or Financial Institutions with specific knowledge/ experience with regulatory and/or KYC related topics
* Prior knowledge of ENPR/AAR, beneficial
* Excellent research and analytical skills, a sense of risk awareness, attention to detail, diligence, and ability to deliver high quality results within tight deadlines
* Familiarity with project management frameworks such as Waterfall and Agile, is advantageous

How we'll support you
* Flexible working to assist you balance your personal priorities
* Coaching and support from experts in your team
* A culture of continuous learning to aid progression
* A range of flexible benefits that you can tailor to suit your needs
* We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process.

About us
(COMPANY NAME) is the leading German bank with strong European roots and a global network