IT Specialist (Help Desk Support)

Beschreibung:

Participate in solving IT incidents reported in his/her Businesses (Danone Romania)

- Solve users' requests registered in IT Service Desk module
- Execute tasks related to projects implementation in IT area
- Record PCs & IT equipment and their relations in configuration management database (CMDB)
- Deploy software to PCs using existing tools
- Prepare IT tools of work for users, including PCs, mobile devices, printers.
- Actively support users and properly communicate with them about IT related topics
- Report on problems actively to the supervisor

Passion for IT

- Knowledge of Windows operating system, LAN/WAN principles
- Fluent in English and Romanian
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Ability to work both independently and as part of a virtual team

At Danone we strive to have variety of benefits across our region in Central Eastern Europe and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Some of the benefits are

* International work environment;
* Hybrid and flexible working hours;
* Competitive salary package and benefits;
* Medical subscription for you and your family members (spouse and children);
* One free day to celebrate your birthday;
* 30 days to work from wherever you want;
* Bonus on special events;
* Bookster subscription;
* Coffee, fruits and chocolate in the office;

And hey, want a snack? Feel free to grab a yoghurt in the fridge at the office - products available all day