Junior Revenue Operations Specialist

Beschreibung:

(COMPANY NAME) is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, (COMPANY NAME) offers web and API-based solutions that provide companies with a unified approach to creating seamless customer experiences.

Brands use (COMPANY NAME)'s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.

Founded in 2013, (COMPANY NAME)'s customer roster includes world-leading brands such as Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others. (COMPANY NAME) has 12 offices across the globe: North America, Europe, Asia Pacific.

Are you ready to kickstart your career in the dynamic world of Revenue Operations? (COMPANY NAME) is looking for a motivated and enthusiastic Junior Revenue Operations Specialist. In this role, you will be the first level of support for our sales and cross-functional teams as Finance, Legal, Product, Customer Success, Marketing, Channel & Alliances while managing the deal desk. This is an exciting opportunity to learn, grow, and make a significant impact in a rapidly expanding profession! You'll report directly to our Revenue Operations Director.

Contract & Location:

- Permanent full-time contract
- Paris Office
- Smooth remote work policy (up to 3 days a week)

What you will do:

- First-Level Support: Be the go-to person for sales and cross-functional teams, providing prompt and efficient support for their Salesforce / Revenue tools-related queries and issues
- Deal Desk Management: Play a crucial role in managing the deal desk, including the management of deal approval processes and support on quoting, ensuring smooth operations
- Salesforce Administration: Assist in maintaining and updating the Salesforce environment, ensuring data accuracy and system integrity
- User Training: Conduct engaging training sessions to enhance the Salesforce skills of sales and cross-functional teams, helping them to use the platform effectively
- Reporting and Analytics: Create and share reports with sales and cross-functional teams, providing valuable insights into performance metrics
- Process Improvement: Identify areas for process improvement within the Salesforce environment and implement changes to enhance efficiency and user experience
- Documentation: Maintain up-to-date documentation of Salesforce and business processes, guidelines, and best practices

What we look for:

- Education: minimum Bachelor's degree in Business Administration, Information Systems, or a related field
- Experience: first experience in a RevOps department with Salesforce, in a SaaS environment is a plus
- Skills:
- Proficiency in Salesforce or business tools administration
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Detail-oriented with a focus on accuracy and quality
Language: Fluency in English and French

What we offer:

- Impactful Role: Directly contribute to the success of a leading global company in experience optimization.
- Professional Growth: Take advantage of numerous opportunities for learning and career development. We offer continuous education in both professional and non-professional topics
- Mentorship: Work alongside experienced professionals who are eager to support your growth and help you succeed
- Work-Life Balance: Enjoy a flexible work environment with the option to work remotely up to 3 days a week
- Global Team: Join a diverse, international team and collaborate with colleagues from around the world
- Company Culture: Be part of a fun and dynamic company culture with regular team events, activities, and a strong emphasis on work-life balance
- Time for yourself: After a year within (COMPANY NAME), we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed

Stay in Touch
Does this role not quite match your skills, but you're still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities!

(COMPANY NAME) is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status